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If sometimes an article has the wrong size or color or it should become necessary to send it back to us for some other reason, this is easy with Numelo! Just use our Return Form which you can find here. Just fill out the return information directly into the PDF, print it and send it back to us along with the product.

In case you want to return an article you have 14 days to return the item. This means that you can send an article back to us within 2 weeks and receive the full amount of your purchase back. You must assume the return postage costs.

What can I do if I want to make a complaint?
If there is a material defect, please send us the defective item. Please remember to briefly describe to us what exactly is defective and what happened. We will lodge a complaint for the defective article with the manufacturer. We will need at least two business weeks for such a procedure.

To open the PDF, you will need Adobe Reader!